For most of 2020 we’ve all relied on other methods for our communication, even with members of our own families. During lockdown, as we all began to work from home, every meeting and business conversation became virtual. Platforms like Zoom, Teams, Skype and Google Hangouts have helped to make these meetings possible – we could see each other, share screens, record minutes and interact almost as well as we could before.
Now, as the UK begins the preparations to reopen offices and meeting spaces, we are all presented with the question of whether we really need to go back to meeting up ‘for real’. Do we still need to meet up, or has this enforced change shown us a new way to work?
Why face-to-face meetings matter
Face-to-face meetings are extremely valuable, in new and established working relationships. Sitting around a table with someone helps you to see one another’s body language and judge their reactions more clearly, enhancing trust and understanding between you.
In videocalls, where strictly only one person can speak at once, we become quieter out of necessity. We miss the cues that are far easier to pick up in person. Beyond simple politeness, we all hold back, and fewer ideas are exchanged as a result.
Sparks of connection and inspiration happen in unexpected places; the conversations during coffee breaks can be as productive as those that take place around boardroom tables. Virtual meetings take away the spontaneity, and our work can suffer as a result.
Usually, meetings of larger groups would include breakouts for smaller team discussions. While this is possible in a videocall, it feels much less organic, and we all watch our screens for the warning that we are being called back into the main call.
How do we begin to get together again?
There are lots of measures that can be put in place to ensure every participant in a meeting feels confident, safe and protected. Conference centres and meeting rooms will strictly follow the government guidelines, with attention to distancing during arrivals, extra personal space in the room layout, additional cleaning and safe preparation and delivery of food. Members who are shielding at home can still be included virtually in your meeting, as you’ll enjoy free WiFi in our meeting rooms.
We understand the urge to connect. We know that people are eager to meet again, as long as it happens safely, and we pledge to support you to make this happen.
To learn more about the measures we are putting in place, read our Conference With Confidence leaflet, or speak to your local centre.
